Who we are
Sticky Notes for IFS Cloud ("the Extension") is developed and operated by SUPERP Solutions ("we"). The Extension lets users of the IFS Cloud ERP system attach shared notes to business records. Questions about this policy: ifshelp@superp.solutions.
What data the Extension processes
| Data | Purpose | Where it is stored |
|---|---|---|
| Note title and note text you write | The core function: displaying your notes to you and your colleagues | Your organization's own IFS Cloud database |
| Your IFS username | Shown as the author of your notes ("created by / modified by"); powers the "My Notes" and "Mentions" views | Your organization's own IFS Cloud database; also cached locally in your browser |
| Record identifiers (e.g. an order number) and note position/size | Attaching each note to the correct ERP record and restoring the panel where you left it | Your organization's own IFS Cloud database |
| The host name of your IFS environment | Routing requests to your organization's IFS system (multi-customer support) | Sent with each request; cached locally in your browser |
What we do NOT do
- No analytics, tracking, or profiling of your browsing
- No advertising, no sale or rental of any data to third parties
- No collection of data from websites other than your IFS Cloud environment
- No cookies set by the Extension
@Mention email notifications
If your organization enables the feature, writing @USERNAME in a note sends a notification email to that colleague's corporate address (formed from the username and your organization's email domain). The email contains the note text and the record reference. Emails are sent through your organization's configured channel and are not stored by us.
Local browser storage
The Extension caches two values in your browser's extension storage: your IFS username and the host name of your IFS environment. They never leave your machine except as part of the requests described above, and are removed when you uninstall the Extension.
Data retention and deletion
Notes remain in your organization's IFS database until deleted by a user or by your administrator. Our relay server keeps standard technical logs (timestamps, tenant identifier, HTTP status — not note content) for troubleshooting, retained for at most 30 days. To have your data corrected or deleted, contact your organization's IFS administrator, who has full control over the stored notes.
Legal basis and controllership
The Extension is deployed by organizations for their internal collaboration. Your employer (the IFS Cloud customer) is the data controller of note content and usernames; SUPERP Solutions acts as a processor operating the relay service on the controller's instructions.
Security
All traffic between the Extension, our relay and your IFS environment uses HTTPS/TLS. Access to your IFS environment is authorized through OAuth2 credentials configured by your administrator. Note content is additionally sanitized before display to protect against malicious markup.
Changes to this policy
We may update this policy as the product evolves. Material changes will be reflected by a new effective date on this page. Continued use of the Extension after a change constitutes acceptance of the updated policy.
Contact
SUPERP Solutions — ifshelp@superp.solutions — https://superp.solutions